We are entering an era of full-service HR


 

Temporary work agencies stopped to be a newer and prettier version of the "pośredniak" a long time ago. Increasingly, their services has gone far beyond just delegating workers to seasonal peaks of production or service in the enterprises.
 
The core activity of temporary work agencies is still the Recruitment Process Outsourcing (RPO). The vast majority of people having an impact on recruitment of staff, speaks openly about the problems with finding the right ones. External factors such as unemployment, the number of people actively seeking employment, as well as the expectations of the candidates have changed. Internal HR departments are not always able to keep up with these changes. Recruitment Process Outsourcing is a solution designed for companies that are looking for employees with clearly defined specialization and those that conduct mass recruitment. By outsourcing recruitment projects to an outside company, they can reduce staff circulation, reduce investment in recruiting a talent and focus on core business activities. Employing outside experts, the company can count on the efficient use of time - an expert works only when it is actually needed, not necessarily full time. This solution helps to reduce costs. The company specialized in recruitment outsourcing has experience, has a diverse base of contacts to potential candidates, he can define the risks associated with the recruitment process and even propose alternative measures. Such tools are not available for a firm starting business or one that already has its own HR department. Ignorance of the labor market in the sector and the specifics of the job may lead to mistakes in assessing the key competencies of the employee. Knowledge and proven method of verifying the competence of candidates, knowledge of the characteristics of individual markets from both the employers' needs and expectations of employees with whom the consultants build long-term relationships are invaluable tools of company, which is specializing in recruitment outsourcing.

- Companies that decide to make use of RPO can count on that an external company will take over all tasks of the recruitment process - needs analysis and recruitment of the adopted strategy, operational activities aimed at acquiring and evaluating the best candidates, communications and logistical support of the whole process, implementation of a new employee to work and assessment of the effectiveness of actions. This is an effective and proven solution for companies that conduct a large-scale recruitment, recruit large volumes of employees, conduct recruitment in many locations, many sites simultaneously, and are looking for employees with specific skills - explains Grażyna Chmielowska, Sales & Operational Director, Adecco Poland.
 
Tailored Trainings

Increasingly, customers' requirements concerning competences of prospective employees are very specific, and even niche. They do not necessarily go hand in hand with the skills of potential employees. In response to the demand for qualified personnel Adecco Poland plans to introduce service personnel to prepare the individual for the specific requirements of the employer. Adecco, under the guidance of expert staff will train employees in a very specialized field, so as they acquire very specific skills required by the employer.

- For example: the candidate who knows a computer program perfectly will have to learn to use applications on the market which is used only by his future employer. The employer does not lose time on the implementation and teaching staff - says Grażyna Chmielowska.

Thanks to this service, the company will not have trouble finding workers who meet their requirements, and those who look for a job will acquire new skills and will be directed to the employer who is looking for just such skills.
 
“Two in one” rent

The economic crisis has made many companies aware of the need to seek solutions to optimize and increase the flexibility of their operations, rationalization of costs and the search for savings. The answer to these needs is the "fork-lift truck rental with operator", created by Adecco Poland and Toyota Material Handling Polska. It allows employers to connect a rental service with the temporary employee employment service.

- The benefits are primarily time savings and cost minimization associated with the investment in equipment and employment of the operator. Customers do not bear the risks associated with investment in handling equipment and employment of operators. They also have the possibility to adapt the needs of hardware and personnel to the specific of action - Grażyna Chmielowska explains.

In addition, a forklift truck hire with an operator simplifies the management and planning of budgets as well as cost rationalization. An additional advantage is that the client does not need to spend time retraining the employee because the agency recommends personnel who can handle the machine he needs.
 
Massive cooperation

In periods of increased demand for the employees company very often seeks, in a short time, even several hundred additional people for temporary work. In order to gain the staff they decide to cooperate with a number of temporary work agencies. However, if there is more than one supplier of personnel in a very complex recruitment process, we deal with different standards of action, differences in the implementation of newly employed persons, various methods of personnel management, and other information policy. It often results in a dangerous chaos, and difficulties in communication with several agents may adversely affect the whole project. In view of such complex projects Adecco Poland has introduced Master Vendoring - the service of providing employees with simultaneous coordination of the work of all other providers of staff ensures that the client has a guarantee of a level of control of qualifications, competence, candidates and recruitment processes and work of employees. In addition, the customer saves time, because Adecco Poland acts in his name and the whole process is faster and more efficiently implemented.

- Adecco's role is to monitor and verify the activities of other contractors, and to assume responsibility for the standardization of the recruitment process and its smooth run. An equally important advantage is only one invoice that facilitates the process of accounting and controlling. In addition, the Master Vendor assumes full responsibility for the final execution of the service - says Grażyna Chmielowska.