Consultant with Romanian (Order Management)

  • Kategoria
    Zaopatrzenie i łańcuch dostaw
  • Rodzaj umowy
    Praca Stala
  • Lokalizacja
    Łódź

Adecco Poland Sp. z o.o. jest Agencją Zatrudnienia nr 364





Opis klienta:

 For our Client – international company with presence in over 100 countries, we’re looking for a person who will be responsible for processing of incoming customer orders from all retailers. On this role you’ll be dedicated to cooperate closely with international customers and provide information about order confirmation, goods availability, and promotions.




What can we offer:




  • Fully remote work (with opportunity to work from the office based in Łódź)
  • Relocation package
  • Annual bonus based on performance achieved
  • Private medical care with option to extend it to family members
  • Accident (NNW) insurance
  • Benefit System cards (Multisport card etc.)
  • Discount for a company’s products
  • Relocation package applicable for people moving in from outside of Łódź region
  • Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)


Zakres odpowiedzialności:


Your responsibilities:


  • Direct contact with customers via mails and on the phone to provide information on order status
  • Process incoming orders by checking references and validating relevant information
  • Check availability of products and prepare delivery proposal, where needed select proposed alternatives and update order status
  • Crediting/debiting price variances, management of customer complaints and return orders
  • Process changes in customer master data
  • Validate customer prices and customer classification
  • Work with LEAN capabilities such as Daily Management, Continuous Improvement and Problem Solving


Profil kandydata:

Requirements:




  • Professional experience in fields related to customer service, logistics, order management, procurement, supply chain, administration
  • Fluency in Romanian and good command of English
  • Familiar with MS Excel and SAP would be a plus
  • Self-driven and goal oriented with a ‘can-do’ mindset
  • Comfortable with a fast pace of change
  • Proactive and improvement orientated attitude