Customer Sales Assistant with Czech

Nowy
  • Kategoria
    Sprzedaż
  • Rodzaj umowy
    Praca Stala
  • Lokalizacja
    Warszawa

Adecco Poland Sp. z o.o. jest Agencją Zatrudnienia nr 364





Opis klienta:

Our client is an international company from the production and trade industry.


Zakres odpowiedzialności:

  • Customer service in general over the phone and E-mail.
  • Supporting web-shop (customer service/complains)
  • Managing customer orders
  • Contact to logistical manager
  • Follow up on backorders
  • Follow up on delivery times
  • Daily support of country Manager and customers
  • Treatment of complaints
  • Working with company and customers database files
  • Making and Printing statistics
  • Updating pricelist and prices
  • Follow up on payments
  • Service/information flow to bookkeeping in Holland
  • Maintain and order office material (stationary goods + computer, etc.)
  • Translations of product content
  • Managing invoices of company Local Unit
  • Putting together Invoice Specifications for Customer bonuses and credit notes.
  • Making of credit notes.



Profil kandydata:

  • Polish/Czech/English on a proficient communication level – spoken and written
  • Experience in Customer Service is a plus
  • Basic knowledge of digital Marketing will be beneficial
  • Good computer skills with ability to learn new things
  • Good social and communicative skills
  • Good listener with a sufficient level of empathy
  • Education – Degree level (ideally in administration/or marketing)
  • Willingness to learn